RCA

User documentation for the RCA desktop application.

• Getting started
• RCA levels: L1 vs L2
• Create a Level 1 RCA
• Create a Level 2 RCA
• The investigation (5-Why)
• Action items
• Proposed solution & project value
• Documents & attachments
• Submit for review & the approval chain
• Rejections & rework
• Corrective actions & reapproval
• Cancel, reopen & validate
• The Overview dashboard
• Browsing the RCA list
• Browsing action items
• Notifications
• User management
• Inviting users
• Client management
• Site management
• Roles & permissions