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User management

The Users page is where administrators manage who has access to the RCA app and what role each person holds. It has two tabs — Users (people with access) and Invitations (people who've been invited but haven't joined yet). This page covers the Users tab; see Inviting users for the invitation flow.

Administrators only

The Users page is available to administrators only.

The Users page with the Users and Invitations tabs, showing each user's role, position, sites, and status

Finding a user

  • Search — type in the Search user box to find someone by name.
  • Status filter — show All statuses, Active, or Inactive users.
  • Role filter — show All roles or users with a specific role.

The columns

ColumnWhat it shows
IDThe user's identifier.
UserThe person's name.
RoleThe role (or roles) they hold.
PositionTheir job position.
SitesThe sites they're associated with.
StatusActive or Inactive.

You can show or hide columns with the column-visibility control, and change how many rows appear per page.

Managing a user

Each user row has actions:

  • Edit user / Change role — open the user to change their role, position, and associated sites.
  • Deactivate user — remove a user's access without deleting them. Their record stays, but they can't sign in. Their status becomes Inactive.
  • Activate user — restore access to a deactivated user.
  • Delete user — remove the user entirely.

A user row with the Deactivate User action available

Changing someone's role

  1. Open the user (Edit user / Change role).
  2. Choose the new role, and set the position and sites as needed.
  3. Save.

The change takes effect for that user's next actions. See Roles & permissions for what each role can do.

Doing several at once

Select multiple users with the row checkboxes to act on them together — Deactivate, Activate, or Delete the whole selection in one step. Only actions that apply to every selected user are offered.

Three users selected, with the bulk Deactivate action available

What's next

Troubleshooting

ProblemWhat to do
You don't see the Users pageIt's available to administrators only.
A user can't sign inCheck their Status — if it's Inactive, they've been deactivated. Activate them to restore access.
A bulk action you expect isn't offeredBulk actions only appear when they apply to every selected user. Narrow your selection (e.g. select only active users to deactivate).
You can't find someoneClear the Status and Role filters — they combine with search and may be hiding the person. If they were invited but haven't joined, they're on the Invitations tab, not Users.